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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathan Wilde

Nathan Wilde

March 27, 2025

5  out of  5
rating by Nathan Wilde
"5+ star service! Braden was very helpful from start to end! Highly recommend!"
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Devon Wills

March 22, 2025

5  out of  5
rating by Devon Wills
"I appreciate this company and team for everything they help us with I couldn’t as for better people to help assist me with problems or assist me with just answering questions. I definitely know I will be a long life customer because they do all the small things that count."
We responded:
"Thank you, Flixx, for your kind words! I'm happy to know that our team has been able to assist you with your needs and answer your questions. We truly value your loyalty and are committed to continuing to provide the support you deserve. If you ever have more questions or need assistance, feel free to reach out!"
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william Hardwick

March 12, 2025

5  out of  5
rating by william Hardwick
"Braden, appreciate your great customer service and your attention to detail. Thanks much."
We responded:
"Thank you, William, for your kind words! I'm delighted to know that Braden's customer service and attention to detail made a positive impact. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Ariel Bullock

March 6, 2025

5  out of  5
rating by Ariel Bullock
"My rates at my previous insurance kept going up. My sister in law referred me to State Farm, specifically Riki. She is AMAZING! The rates are lower than anywhere I could find and the customer service was unbelievable. I would recommend them to anyone."
We responded:
"Thank you, Ariel, for sharing your experience! I'm happy to hear that Riki was able to assist you with finding lower rates and providing exceptional customer service. Your recommendation means a lot to us. If you have any questions, feel free to reach out anytime."
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John Weber

February 20, 2025

5  out of  5
rating by John Weber
"I cannot speak more highly of Walker and team on how great they take care of me and my family! You should do yourself a huge favor and give him and his team the opportunity to take care of you and your family like he does for us everyday!!"
We responded:
"John, thank you for your wonderful review! I'm glad to know that our team has been able to take care of you and your family so well. Your recommendation means a lot to us. If you ever need anything, we're here to help. - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Jimmy Chen

February 19, 2025

5  out of  5
rating by Jimmy Chen
"Great and friendly insurance agents! They’re professional, honest, and incredibly helpful. Would absolutely recommend them!"
We responded:
"Thank you, Jimmy, for your kind words! I'm happy to know that you found our team professional and helpful. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out anytime!"
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Help Me, Help You!

February 14, 2025

5  out of  5
rating by Help Me, Help You!
"My agent is always very personable and easy to work with!"
We responded:
"Thank you so much for your kind words! I'm glad to hear that you find working with our office personable and easy. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Cynthia Barlow

February 5, 2025

5  out of  5
rating by Cynthia Barlow
"I love this office they are respectful they're accurate they make sure they return your phone calls and try to get you anything you need I really appreciate them at this office thank you guys."
We responded:
"Thank you, Cynthia! I'm glad to know you love our office and appreciate the respect and accuracy we strive to provide. It's wonderful to hear that our team is meeting your needs and keeping communication open. We're here for anything you might need in the future!"
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suzanne seaton

January 30, 2025

5  out of  5
rating by suzanne seaton
"Wonderful customer service. Knowledgeable staff and quick to answer any and all questions! We had several different policies and they took their time on each one to explain and make sure it was exactly what we needed and with the best rates!"
We responded:
"Thank you, Suzanne, for your fantastic feedback! I'm happy to know that our team provided you with knowledgeable service and addressed all your questions promptly. It's great that we could assist with your various policies and ensure you received the best rates. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Noel Hunt

January 23, 2025

5  out of  5
rating by Noel Hunt
"I worked with Austin at State Farm. He was professional, and polite. He listened and followed up as requested. He saved me about a thousand dollars. I had been with the same insurance company for 30 years, without claims and they raised my rate over $900."
We responded:
"Thank you, Noel, for sharing your experience with us! I'm happy to hear that Austin was able to assist you professionally and help you save a significant amount on your insurance. It's wonderful to know that we could provide you with a better rate after such a long time with your previous insurer. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jason Sommerer

December 18, 2024

5  out of  5
rating by Jason Sommerer
"Braden was super helpful getting some details worked out on the State Farm app. Much appreciated!"
We responded:
"I'm happy to hear that Braden was able to assist you, Jason. Your appreciation means a lot to us! If you have any more questions or need further assistance, feel free to reach out."
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Jim Hatfield

December 12, 2024

5  out of  5
rating by Jim Hatfield
"Switching insurance from American family over to State Farm was a breeze and the customer service was outstanding. Braden did a wonderful job of comparing my old insurance figures to my new ones so that I would have the same coverage and he was able to get it for me cheaper. I greatly appreciate all his hard work."
We responded:
"Jim, thank you for your kind words! I'm thrilled to hear that your transition over to us was seamless and that you were pleased with our customer service. Braden is indeed a valuable team member, and it's great to know he was able to help you maintain your coverage at a better rate. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!"
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Amber Willis

November 21, 2024

5  out of  5
rating by Amber Willis
"Everyone is super friendly, helpful, and extremely knowledgeable. They've helped me navigate a not-so-fun house repair and helped put my mind at ease in times of stress. Braden, Austin, Ricki, and Jim have all been there any time I needed them. It's very apparent, they enjoy their work and work environment. I would highly recommend State Farm!!!"
We responded:
"Amber, thank you for your wonderful review! I'm glad to hear that Braden, Austin, Riki, and Jim have been able to assist you during stressful times and make your experience smoother. It's great to know that our team's dedication and enjoyment of their work are evident. We truly appreciate your recommendation and are always here to help with any future needs. - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Justina Goldman

November 6, 2024

5  out of  5
rating by Justina Goldman
"Very fast service and very helpful with anything you need"
We responded:
"Justina, thank you for your wonderful review! I'm glad you found our service fast and helpful. We always strive to meet your needs efficiently. If you ever need further assistance, we're here for you! - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Jodi T

November 4, 2024

5  out of  5
rating by Jodi T
"Riki and the team with Walker Kesterson State Farm is awesome! They are super helpful and knowledgeable!"
We responded:
"Thank you, Jodi! We're glad to know that Riki and the team were able to assist you effectively. Your kind words about their helpfulness and knowledge mean a lot to us. If you ever need anything else, we're here for you. - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Jeff Carter

November 4, 2024

5  out of  5
rating by Jeff Carter
"Walker and his team are top notch and saved me a lot of money!!"
We responded:
"Jeff, I'm glad to hear that our team could help you save money! Your positive feedback means a lot to us. We're here to assist with any further needs or questions. Thanks for choosing our office! - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Ashley Burnett

September 11, 2024

5  out of  5
rating by Ashley Burnett
"Riki is an amazing employee for Walker Kesterson State Farm. She is friendly and goes above anything we have needed her for!"
We responded:
"Ashley, thank you for your wonderful review! I'm happy to hear that Riki has been so friendly and helpful. We appreciate your feedback and are here for any future needs. - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Brent Bayer

September 9, 2024

5  out of  5
rating by Brent Bayer
"I was recently offered a quote by a member of Walker’s team, I believe his name is Austin, and so I obliged. I assumed my Am Fam rates were going to be difficult to match but to my surprise, I was able to save 45% on auto rates alone! The home policy was more closely matched but I still saved there too. Austin was a great communicator and made the entire process of switching insurance carriers a breeze. I highly recommend Walker and his team! Let them give you a quote today!"
We responded:
"Brent, thank you for sharing your experience! I'm glad Austin could help you save significantly on your auto rates and also provide competitive home policy rates. It's wonderful to know that his communication made the process smooth for you. We appreciate your recommendation and are here for any future needs or questions you may have. - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Whitney Tate

July 9, 2024

5  out of  5
rating by Whitney Tate
"Walker is, hands down, the best local agent to purchase insurance through. His communication skills, professionalism, and responsiveness are exceptional. Walker and his team work hard to get you the best insurance rates. I switched over from Progressive to State Farm and saved quite a bit on my auto policy. Don't hesitate to give them a call!"
We responded:
"Thank you, Whitney, for your glowing review! I'm thrilled you found our team's communication skills, professionalism, and responsiveness exceptional. I'm glad we could help you save on your auto policy when you switched over from Progressive to State Farm. We're here for all your insurance needs! - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Rory Franssen

June 29, 2024

5  out of  5
rating by Rory Franssen
"Best family insurer in Missouri. Work with you every step of the way to get a great deal."
We responded:
"Rory, we're thrilled to have provided your family with great insurance options in Missouri! We're pleased to have worked with you every step of the way to ensure you got a fantastic deal. Our team is grateful for your positive feedback and is here for all your insurance needs in the future! - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"
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Will Otten

June 22, 2024

5  out of  5
rating by Will Otten
"I have been with Kesterson State Farm for several years now, and whenever I have needed help with my items, Mr. Kesterson, Riki, and their team have helped me everytime with no issues. Very professional and knowledgeable!"
We responded:
"Will, we're thrilled to hear you've had a professional and knowledgeable experience with our team! Riki and our office are pleased to have been able to assist you with no issues. We're grateful for your loyalty and look forward to continuing to provide you with top-notch service for all your insurance needs in the future! - Walker Kesterson - State Farm Insurance Agent, Jefferson City, MO"